LISTENING AND PUTTING THE CUSTOMER AT THE CENTRE

When you choose a supplier you don’t yet know whether you have found a partner. It is difficult to express in words what can only be measured in actions over the course of time, but there is undoubtedly a common benchmark for both of us: return on investment.

By acquiring as an asset, shared at all levels of the Company, the concept of servant leadership, Melegari Technology has constantly and productively applied the concepts of empathy, listening, healing, awareness, persuasion, conceptualization, foresight, stewardship, commitment to the growth of people, and building community.

In so doing, it has succeeded in transforming a stand-alone machine manufacturing company into a dynamic, insightful, business, able to grasp and interpret the market’s needs and the opportunities they generate. By providing effective, reliable and modular responses to these needs, by encouraging and rewarding the initiative of individuals and, at the same time, by investing in the pooling of know-how within the Company, we have progressively consolidated a platform of solutions that motivates customers and partners to entrust us with ever greater areas of responsibility.
Being among the leaders of the bottling industry, thanks to our extensive experience in the sector, we wanted to shift the focus – and indeed we succeeded – from simply supplying machines to guaranteeing results for our customers.

The effectiveness of this approach, which has been our trademark since the outset, is borne out by the numerous international brands that have chosen to rely on our expertise and on the broad and constantly updated range of products that we have decided to provide: a wide range of production dedicated to the filling and packaging of products in various industrial sectors such as water, soft drinks, beer, fruit juices, sports drinks, alcoholic beverages, oils and sauces, fresh and ESL milk and much more besides.

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